Privacy Policy

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Jerusalem Eyes

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This Privacy Policy explains how Jerusalem Eyes collects, uses, and protects personal information when you visit or make a purchase from jerusalemeyes.com.

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Information We Collect

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When you use our website, we may collect:

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• Personal information you provide voluntarily, such as your name, email address, postal address, and any details you include when contacting us or placing an order.

• Payment information necessary to complete a purchase. Payments are processed securely by third-party payment providers, and we do not store full credit card details.

• Technical information such as IP address, browser type, device information, and basic usage data, collected automatically to help us operate and improve the website.

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How We Collect Information

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We collect information when you:

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• Place an order through our website

• Contact us via email or contact forms

• Subscribe to updates, if applicable

• Browse our website, through cookies and similar technologies

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Why We Collect This Information

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We collect personal information in order to:

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• Process and fulfill orders

• Communicate with you regarding purchases or inquiries

• Provide customer support

• Improve our website and services

• Comply with legal and regulatory obligations

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We collect only the information necessary for these purposes and do not sell personal data.

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Legal Basis for Processing (GDPR)

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Where applicable under data protection laws, we process personal information based on one or more of the following legal grounds:

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• Your consent

• The performance of a contract (such as fulfilling an order)

• Compliance with legal obligations

• Our legitimate business interests, provided these do not override your rights

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How We Store, Use, and Share Information

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Our website is hosted on the Wix.com platform, which provides the online infrastructure for presenting our work and processing orders. Personal data may be stored through Wix’s secure servers and databases, protected by industry-standard security measures.

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Payment transactions are handled by Wix-supported payment gateways that comply with PCI-DSS security standards.

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We share personal information only with trusted service providers (such as payment processors or shipping services) strictly for the purpose of completing orders, or where required by law.

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International Data Transfers

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Your personal information may be stored or processed outside your country of residence through Wix and its service providers. In such cases, appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws.

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Communication

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We may contact you to:

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• Respond to inquiries

• Provide order-related updates

• Resolve issues or clarify details

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Communication may take place via email or other contact details you provide. We do not send marketing communications unless you have explicitly opted in, and you may opt out at any time.

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Cookies and Tracking Tools

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Our website uses cookies and similar technologies to ensure proper functionality and improve user experience. Some cookies may be placed by Wix or third-party services such as analytics providers.

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You can control or disable cookies through your browser settings. Please note that some website features may not function properly without cookies.

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Data Retention

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We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.

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Your Rights

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Depending on your location, you may have the right to:

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• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal information, subject to legal or contractual obligations

• Withdraw consent where processing is based on consent

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To exercise these rights, please contact us using the details below.

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Privacy Policy Updates

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We may update this Privacy Policy from time to time. Any changes will take effect upon posting on this page. We encourage you to review it periodically.

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Contact Information

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If you have questions about this Privacy Policy or wish to access, correct, or delete your personal information, please contact us at:

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Email: info@jerusalemeyes.com